1. Introduction
Welcome to ADCH LTD (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website and the professional painting and decorating services we provide. By accessing this website or booking our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
2. Company Information
ADCH LTD provides residential and commercial painting, decorating, refurbishment and related property improvement services throughout the United Kingdom.
Our services include, but are not limited to:
- Interior Painting
- Exterior Painting
- Wallpaper Installation & Removal
- Surface Preparation
- Woodwork Painting
- Commercial Decorating
- Residential Decorating
- Property Maintenance Services
3. Quotations & Estimates
All quotations are provided based on the information supplied by the customer.
Unless otherwise stated:
- Quotes remain valid for 30 days.
- Prices include only the work specifically described within the quotation.
- Hidden defects or previously undiscovered damage may require additional work and additional charges.
- Any extra work requested after acceptance of the quotation will be quoted separately.
4. Booking Confirmation
A booking is considered confirmed once:
- The customer accepts our quotation.
- Any requested deposit has been received.
- A mutually agreed start date has been arranged.
We reserve the right to decline work where necessary.
5. Customer Responsibilities
The customer agrees to:
- Provide safe and unrestricted access to the property.
- Remove valuables, fragile items, artwork and personal belongings from work areas.
- Ensure electricity, lighting and water supplies are available where required.
- Inform us of asbestos, structural defects, damp problems or any hazardous materials before work begins.
- Obtain any necessary permissions from landlords, property managers or local authorities where applicable.
Failure to provide suitable access may result in delays or additional charges.
6. Materials
Unless otherwise agreed:
- We will supply professional-quality paints and decorating materials.
- Alternative brands or premium finishes requested by the customer may incur additional costs.
- Colours selected by the customer become their responsibility once approved.
We recommend customers carefully check paint colours before application begins.
7. Changes to the Project
Any variation requested after work has commenced may affect:
- Total project cost
- Completion date
- Labour requirements
- Material requirements
All variations will be confirmed before additional work is undertaken.
8. Project Completion
Estimated completion dates are provided in good faith.
Completion times may be affected by:
- Weather conditions
- Drying times
- Material availability
- Customer-requested changes
- Unexpected structural issues
- Circumstances beyond our reasonable control
Such delays shall not constitute a breach of contract.
9. Payment Terms
Payment terms will be stated on your quotation or invoice.
Unless otherwise agreed:
- Deposits are non-refundable once materials have been purchased.
- Final payment becomes due immediately upon completion of the agreed work.
- Late payments may incur interest where permitted under applicable UK legislation.
Ownership of supplied materials remains with ADCH LTD until payment has been received in full.
10. Customer Inspection
Customers are encouraged to inspect completed work upon completion.
Any concerns regarding workmanship should be reported within seven (7) days.
After this period, work will be considered accepted unless otherwise agreed.
11. Warranty
We take pride in delivering high-quality workmanship.
Where applicable, workmanship warranties apply only to defects resulting directly from our installation or decorating work.
The warranty does not cover:
- Normal wear and tear
- Customer damage
- Structural movement
- Damp
- Water leaks
- Poor previous repairs
- External environmental factors
12. Cancellation Policy
Customers may cancel a booking by providing written notice.
Where cancellation occurs after:
- Materials have been purchased,
- Labour has been scheduled,
- Work has commenced,
reasonable costs may be deducted from any payments already received.
13. Health & Safety
Our staff follow appropriate health and safety procedures while carrying out work.
Customers should ensure children and pets remain clear of active work areas during the project.
14. Website Use
By using this website you agree not to:
- Upload malicious software.
- Attempt unauthorised access.
- Copy website content without written permission.
- Use the website for unlawful purposes.
- Interfere with website security or operation.
15. Intellectual Property
All website content including:
- Logos
- Images
- Graphics
- Text
- Service descriptions
- Designs
remain the intellectual property of ADCH LTD unless otherwise stated.
Unauthorised reproduction or distribution is prohibited.
16. Limitation of Liability
To the fullest extent permitted by law, ADCH LTD shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of income
- Business interruption
- Loss of profits
- Delays beyond our reasonable control
Nothing within these Terms excludes liability where such exclusion is prohibited under UK law.
17. Privacy
Any personal information collected through this website or during the provision of our services will be handled in accordance with our Privacy Policy and applicable UK data protection legislation.
18. Third-Party Websites
Our website may contain links to third-party websites.
These links are provided for convenience only.
We accept no responsibility for the content, availability or privacy practices of external websites.
19. Force Majeure
We shall not be liable for delays or failure to perform caused by circumstances beyond our reasonable control including but not limited to:
- Extreme weather
- Fire
- Flood
- Government restrictions
- Industrial disputes
- Supply chain disruption
- Public emergencies
20. Governing Law
These Terms & Conditions shall be governed by the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact ADCH LTD using the contact details provided on our website.
We aim to respond to all enquiries as quickly as reasonably possible.